Posts in Business Practices
Virtual Consult Best Practices for Lactation Consultants

While most clinicians can agree that nothing can replace an in-person lactation consult with a family in need of help feeding their baby, virtual consults are becoming more and more popular as a way to make services more accessible. In order to meet your ethical obligations and stay within your scope of practice as an IBCLC or other lactation credential, you’ll want to keep some key factors in mind.

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Inside the Lactation Business Coaching Podcast

When Leah Jolly and I launched the Lactation Business Coaching podcast, honestly all we really wanted to do was chat about the ins and outs of being private practice lactation consultants. Honestly, if we had had any sense of the steep learning curve of podcasting, we may never have actually taken the plunge. Now that we’re in our 20s (episode-wise, that is), we’re in a good groove with productivity and tech. I though it would be helpful to share how we do things in the hopes that other lactation consultants will start their own podcasts, for parents or professionals or both.

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Google Voice and HIPAA Compliance

Having a business phone line that is managed through a HIPAA-compliant app on your phone is a great way to prevent client information from leaking into your personal accounts. If you use an iPhone, for example, you really don’t want to risk having clients text you through iMessage, which is not HIPAA compliant because Apple will not give you a BAA. Google Voice may be a great option for you, but you need to make sure you know what you’re getting into and how to set it up correctly.

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