HIPAA

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Virtual Consult Best Practices for Lactation Consultants (Updated April 2021)

While most clinicians can agree that nothing can replace an in-person lactation consult with a family in need of help feeding their baby, virtual consults are becoming more and more popular as a way to make services more accessible. In order to meet your ethical obligations and stay within your scope of practice as an IBCLC or other lactation credential, you’ll want to keep some key factors in mind.

Communications Ethics Online Privacy

How to be a HIPAA Compliant Lactation Consultant

Being HIPAA compliant isn’t optional for IBCLCs. Our clients are entitled to insurance reimbursement for our services under the Affordable Care Act. In order for them to be able to submit the appropriate paperwork, we need to have an NPI number, and that number is what transforms us into a HIPAA-covered entity. In order to help you understand your responsibilities under HIPAA, I’ve created this free guide.

Communications

Say goodbye to free Gmail and become HIPAA compliant

So let’s say you are freaking out because you have been using a free Gmail account to communicate with your clients. You may have thousands of emails, every single of of which contains Protected Health Information (PHI).

You may think your only option is the nuclear one, where you delete all of your emails, and that certainly would do the trick. But what if you want to preserve the contents of those emails? You’re going to need to get that PHI out of the free account and into a secure account, and I’m going to give you a workflow to make that happen in an systematized, efficient, and thorough way.

Diversification Private Practice Systems & Productivity

Incorporating Lactation Interns, Subcontractors, and Employees into a Paperless Workflow

Managing client privacy and confidentiality is relatively straightforward when you’re a solo practitioner. You only have yourself to worry about. But once you start working with other people in your private practice, you’re going to need to institute policies and procedures to make sure that everyone connected with your practice is maintaining the same high standards that you have for yourself. Here are some basic steps you can take to insure privacy compliance.

Communications Private Practice

Google Voice and HIPAA Compliance

Having a business phone line that is managed through a HIPAA-compliant app on your phone is a great way to prevent client information from leaking into your personal accounts. If you use an iPhone, for example, you really don’t want to risk having clients text you through iMessage, which is not HIPAA compliant because Apple will not give you a BAA. Google Voice may be a great option for you, but you need to make sure you know what you’re getting into and how to set it up correctly.