Online Privacy and the Ethics of Lactation Practice

1 E-CERP + 1 CEU

The ethical mindset for client safety

Knowing the law is just the first step.

As healthcare providers incorporate technological solutions into their practices, they also face the increasingly complex task of protecting the privacy of their patients/clients. Some countries have laws in place that healthcare providers need to understand and follow, but all healthcare providers regardless of practice setting have an ethical responsibility to maintain rigorous standards when it comes to digital privacy.

Because technology changes so rapidly, keeping up-to-date with privacy regulations proves challenging for both large institutions and solo practitioners. Lactation must also be concerned with the privacy of more than one entity while serving a patient base that may have already faced numerous privacy and consent violations during pregnancy and childbirth. By valuing the privacy of lactating persons and their children, legal, ethical, and moral obligations can be met, enhancing client/patient autonomy and improving self-efficacy.

This session provides a framework for understanding digital privacy and privacy threats, and offers resources for implementing policies and procedures that protect patient/client privacy.

🎉 BONUS! Covering Your Privacy Bases Worksheet

Online Privacy and the Ethics of Lactation Practice (1 E-CERP + 1 CEU)

This gave me a much deeper understanding on the importance of online privacy and how to protect that for my clients.

Jessi Sletten, CLC, PMH-C

Annie made this class so personal rather than a list of requirements and what you must do. She really spoke to the why, which makes it so much easier to understand.



  • Define privacy as a general concept and as it applies to access and handling of digital information and describe the most common threats to privacy in the digital space. Includes comparison of large-scale global approaches to digital privacy, including HIPAA, GDPR, PIPEDA, and other national and regional legislative efforts.
  • Explain why protecting digital privacy is both an ethical obligation and a key element of improving equity in the healthcare space. Demonstrate the common ways in which health care providers may put patient/client privacy at risk, along with the consequences to both patient and health care provider.
  • List specific action items that can be implemented immediately to protect the digital privacy of patients/clients

IBLCE Content Outline

  • VII. A. 7 Communications Technology
  • VII. B. 3 Care Plan Creation
  • VII. B. 4 Documentation
  • VII. B. 10 Group Support
  • VII. C. 3 Code of Professional Conduct (CPC)
  • VII. C. 4 Principles of Confidentiality
Online Privacy and the Ethics of Lactation Practice (1 E-CERP + 1 CEU)

I enjoyed Annie’s style of blending personal, professional, and community experiences. She made a potentially dry topic very engaging and accessible.

Laura Spitzfaden, IBCLC

Meet Your Instructor

Annie Frisbie MA, IBCLC

Annie Frisbie is the author of Paperless Private Practice for Lactation Consultants and Lactation Private Practice: From Start to Strong. She is the creator of the Lactation Private Practice Essential Toolkit and a self-professed privacy and technology nerd.

Online Privacy and the Ethics of Lactation Practice (1 E-CERP + 1 CEU)