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27 | Finding Confidence, Not Putting Classes to Sleep, and Tech Challenges – Listener Questions – Lactation Business Coaching with Annie and Leah
Today’s episode of Lactation Business Coaching with Annie and Leah features three interesting and practical questions that were asked by the podcast’s listeners.
From actionable tips to becoming an IBLC, to learning your audience for the best teaching strategies, to fixing processes when switching to a new EHR, this episode is dedicated to improving your experience as a current and future IBCLC.
Show Notes
- Becoming an IBCLC: Finding a mentor & shadowing
- Teaching strategies
- Switching your EHR
Quotes:
- “You start to really want to put content out there but you might look at what’s out there and you’re like, ugh well, I don’t know how to make a video as good as that or I’m not sure if the meme that I want to make is gonna be as catchy as that meme and we start a lot of comparison. And then you’re like, well, if I can’t be perfect, I’m not going to do it at all. And that will keep you stuck where you’re at forever and ever. Perfection is never going to be the end goal. It’s progress.”
- “And offering those in-person at a discount or even for free saying, you know, I’m gonna give you a free follow-up. And you don’t have to advertise that. You don’t have to put it on your website like I’m the lactation consultant who does follow ups for free because that can really come back to hurting you in the long run if you get known that way. But when you’re in the consult with a family and you say, you know what, I would really love to come back and see you guys again. I know it’s hard to get insurance to actually reimburse for this so let me just come back. I’m not going to charge you for the second visit. And then it becomes they’re invested in it too. You’ve given them something.”
- “So I think it’s great to throw in some fun facts and quick little tidbits about some interesting facts about breastfeeding that might be motivational but I do think you have to be careful not to get too technical. And I’ve seen that happen before where I find that if I’m getting too deep in some technical areas that I’m like losing the crowd and then you’re like let me do a song and dance for you and get you back online with me.”
- “I am telling you, it is so hard to move from one (EHR) that you’re already using to another one. That can be for many different reasons. Sometimes it’s pricing, sometimes it’s about features. And if you’re happy with your platform, just stick with it because there is no perfect platform is the main thing that I’ve learned while doing this.”
- “I recommend printing out the intake so you have a paper copy in your hand and then I also recommend either printing out, either just charting on the intake form with pen or printing out your charting templates. A lot of the platforms lets you do that, get a paper version, a PDF export of your charting template and charting on paper, then go home and input that into the EHR platform.”
About Us
Leah Jolly is a private practice IBCLC with Bay Area Breastfeeding in Houston, Texas. Annie Frisbie is a private practice IBCLC serving Queens and Brooklyn in New York City, and the creator of Paperless Lactation.
The Lactation Business Coaching podcast is produced by us and edited by Jillian Grover, who also writes our show notes. Our theme song is by Silas Wade.
