Having standardized responses for the various inquiries you’ll receive in you private practice means that you won’t stumble or struggle to find the right words. And while you’re encouraged to develop and think through all kinds of specific scenarios as you create your Policies and Procedures Manual, it can be relatively simple and extremely effective for your productivity to come up with a voicemail greeting or auto-text for vacation.
The Phone, Voicemail and Text Swipe File: Professional Scripting for Professional Communications is a list of generic responses that you can customize to suit your individual needs. It’s not a substitution for a full-on P&P Manual, but it’ll serve to get your basic practices streamlined and partially automated.