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Bonus | Care Plans – Lactation Business Coaching with Annie and Leah
“Care plans are not one size fits all.”
— Leah Jolly
Today we are sharing one of our very first Deep Dives. We are going to dive into what makes a care plan truly amazing. We’re all about keeping things flexible and personalized, but we’ll also give you some handy guidelines to follow.
One thing we can’t stress enough is the importance of involving the family in creating the care plan. We want to make sure everyone is on the same page, so using language that makes sense to them is key. We’ll also chat about how to transmit those care plans, whether it’s through fancy technology or good old-fashioned physical brochures.
In this episode, we’ll spill the beans on our workflow and how we manage those care plans like pros. Templates and standardized protocols are our secret weapons, but we’ll also touch on the power of personalized messages and getting the family involved in the process.
Listen now to discover:
- The importance of a general and adaptable care plan (00:41)
- Differentiating between care plans and protocols (2:00)
- The various methods of follow-up policies (16:01)
- Creating personalized messages in your care plan (30:57)
“If the family can’t repeat it and understand it, then they’re not going to do it.”
— Annie Frisbie
Links and Resources
- Subscribe to the Deeper Dive Membership: https://learn.paperlesslactation.com/subscription/deeper-dive-membership
- Have an idea for a podcast episode or a Deeper Dive? Let us know!
- https://learn.paperlesslactation.com/form/collaborate
Highlights:
00:41 – The importance of a general and adaptable care plan
2:00 – Differentiating between care plans and protocols
3:59 – Using family-friendly language
11:05 – Using brochures
16:01 – The various methods of follow-up policies
20:53 – Automating your care plans
30:57 – Creating personalized messages in your care plan
About Us
Leah Jolly is a private practice IBCLC with Bay Area Breastfeeding in Houston, Texas. Annie Frisbie is a private practice IBCLC serving Queens and Brooklyn in New York City, and the creator of Paperless Lactation.
The Lactation Business Coaching podcast is produced by us and edited by Jillian Grover, who also writes our show notes. Our theme song is by Silas Wade.