Hiring an Administrative Assistant [PODCAST]

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“Ever since I’ve been able to shift out of having to do some of that stuff, my energy level and my passion for my work has increased as well.”

—  Leah Jolly

It takes a village to run a thriving practice.

And hiring an administrative assistant is a crucial step toward building the business of your dreams.

Leah has worked with admins for nearly seven years, and they have handled all aspects of her business apart from the clinical work, including invoicing, bookkeeping, and project management.

Annie hired her admin when she started getting too many appointment requests to keep up with and realized that in order to be able to help new clients, she’d need to free up more time. Her admin handles incoming requests, intake forms, customer service, patient charts, and so much more.

We expect our clients to need help in the hard work of raising a baby, so we extend that same kindness and understanding to ourselves as we’re running and growing our businesses.

Hiring a great admin pays off financially but also emotionally, as you’re able to focus on the tasks within your skill set. This helps you feel less drained and more fulfilled, and allows you to provide better care to your clients.

The entrepreneurs that you look up to work with teams. Those seemingly effortless results come from the hard work of multiple people – and this is as it should be! No one should run their entire business alone.

In‌ ‌this‌ ‌episode,‌ ‌you’ll discover:‌ ‌

  • The key traits that make for an incredible administrative assistant

  • What to have in place in order to make your relationship with your admin run smoothly

  • Where to download critical templates for administrative assistant and sub-contractor contracts

“We would never tell the families we’re working with that they should be doing this incredibly hard work of raising a baby all by themselves without any help.”

—  Annie Frisbie


01:06  From small tasks to larger ones

04:00  Free up your time

08:32  Grow your business

09:13  Focus on your own expertise

12:26  It takes a village

14:34  What makes a great admin?

17:21  How to work most effectively

18:48  Have a contract and an exit planl

Interview Questions Swipe File

Attorney-Reviewed Contract Templates for Hiring Subcontractors, Admins, and Billers

Find our Deeper Dives into Private Practice + more in the Lactation Business Coaching Deeper Dive Vault. Memberships start at $15/month.

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About Us

Leah Jolly is a private practice IBCLC with Bay Area Breastfeeding in Houston, Texas. Annie Frisbie is a private practice IBCLC serving Queens and Brooklyn in New York City, and the creator of the Lactation Consultant Private Practice Toolkit.

About the Author

Lactation Business Coaching

We're Annie Frisbie MA, IBCLC and Leah Jolly IBCLC. We share a passion for compassionate and professional lactation private practice and meeting our business goals while helping families reach their feeding goals. Each time we talk, we learn something new and we’re inspired to keep ongoing. We have regular podcasts and interactive Deeper Dives.

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